Salesforce Administrator/Developer Job at Gravity IT Resourcing, Charles Town, WV

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  • Gravity IT Resourcing
  • Charles Town, WV

Job Description

Title : Salesforce Admin/Developer
Type: Full-Time
Location: Remote (EST hours preferred)

Responsibilities:
  • Obtains understanding of the company and its affiliates’ application environment including the applications and interdependencies of those applications.
  • Responsible for the overall solution design, development, customization, and end-user support of the Salesforce platform including Service Cloud, Marketing Cloud, and other installed packages.
  • Responsible for developing new enhancements including creation of custom objects, workflows, validation rules, approval processes, flows, flow triggers and email alerts.
  • Responsible for integration of applications with Salesforce, either directly using connectors or indirectly through APIs.
  • Collaborate with IT Support in the diagnosis and resolution of issues impacting employee productivity and business throughput.
  • Collaborate with IT Business Analysts and Stakeholders to gather and analyze requirements and propose solutions that leverage Salesforce functionality.
  • Translate approved solutions into actionable deliverables, ensuring high levels of quality, accuracy, process consistency, and performance.
  • Collaborate with Business Operations, Information Technology and other business stakeholders to drive high levels of data integrity and operational reliability.
  • Provide guidance and/or mentoring on solution requirements, technical design, integration architecture, and solution recommendations.
  • Ensure that all necessary changes are documented, reviewed, tested, and approved before being deployed.
  • Strong problem solving, critical thinking, troubleshooting, and analytical skills to set up and interpret logic, data tables, and rule relationships.
  • Extensive understanding of the Salesforce data structures and data modeling; how and when to create custom objects, junction objects, and other model items.
  • Perform a complex problem troubleshooting, root cause, and break/fix.
  • Occasionally provide after-hours deployment and support.
  • Performs other duties as assigned.
Requirements and Education:
  • Bachelor’s degree preferred.
  • Overall 6+ years in Information Technology; minimum of 4 years of experience implementing and supporting technically complex solutions in Salesforce.
  • Strong hands-on proficiency with design and development in Service and Marketing Cloud, Apex, Process Builders, Visualforce, Lighting, SOQL, Profiles/Roles and Sharing Rules, Flow, Workflow rules, Triggers, Change Data Capture, Object Relationship, and/or Platform Events.
  • Proficient in working with Community Portal, Process Builders, Flows, Omni Channels, Apex Scheduling and Batch Processes
  • Solution Design and Development senior role experience is a must.
  • SFDC Administrator and Developer certifications required.
  • Demonstrated listening, analytical, organizational, and time management skills
  • Demonstrated ability to work independently or lead teams/projects and cross-functionally, including in high-pressure situations
  • Experience with the Salesforce APEX data loader and other data loading tools.
  • Experience with Salesforce APIs - SOAP and REST, including consumption, request packaging, parsing, managing static values, and UIUX elements for working with data in returned API response payloads.
  • Strong ability to work collaboratively within a team to solve problems.
  • Methodical, organized and detail oriented.
  • Excellent verbal and written communication skills.

Job Tags

Full time, Remote job,

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