Live Chat Specialist WFH Job at TechOne Global, New York, NY

RnlrUndQc2dkT0tBV3EzZkFkczF1diswa2c9PQ==
  • TechOne Global
  • New York, NY

Job Description

Techone Global is seeking a talented Live Chat Specialist to join our remote team. As a Live Chat Specialist, you will be responsible for providing exceptional customer service and support through live chat interactions. This role requires strong communication skills, problem-solving abilities, and a passion for helping customers.

Responsibilities:

  • Engage with customers through live chat to provide support and assistance
  • Resolve customer inquiries and issues in a timely and professional manner
  • Collaborate with internal teams to escalate and resolve complex customer issues
  • Maintain accurate records of customer interactions and transactions
  • Identify and report trends in customer issues to improve overall customer experience

Qualifications:

  • Previous experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in typing and using live chat software

 

Experience:

  • 1+ years of experience in customer service or a related field
  • Experience with live chat software is a plus

Job Tags

Full time,

Similar Jobs

Systra

Entry Level Systems and Electrical Designer Job at Systra

 ...The Company SYSTRA delivers architecture, engineering, and construction and program management services to our clients that offer public...  ..., best practices, and processes. Were looking for Entry Level Systems and Electrical Designers in our Systems and Electrical... 

Home Health Works

Home Health Agency Hiring for Caring Certified Nursing Assistants Job at Home Health Works

Certified Nursing Assistants are responsible for providing direct patient care and assisting with daily activities under the supervision...  ...Company: Home Health Works is a rapidly expanding Home Health Agency located in Clearwater, Florida. We are dedicated to providing... 

Walmart Inc.

Manager, Insights Consulting, Seller Fees & Incentives Data and Analytics Job at Walmart Inc.

 ...Values Culture Champion Models the Walmart values to foster our culture; holds...  ...analytics, customer insights, and different parts of the business when making plans and shaping...  ...and company-paid life insurance. Paid time off benefits include PTO (including sick... 

The UPS Store Palm Crossing Shopping Center Stockton #6879

Retail Sales Associate Job at The UPS Store Palm Crossing Shopping Center Stockton #6879

 ...outstanding customer service to walk-in customers and telephone inquiries* Continuously practices good listening skills with customers, UPS Store team members, and leadership* Takes ownership of the customer's shipping needs and offers viable solutions* Takes action to... 

Ochsner Health

Manager / health coach - bilingual Job at Ochsner Health

 ...with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job assesses and manages the bio-psychosocial needs for a patient in the ambulatory setting...