Job Description

Job Description and Duties

Under the direction of the Information Technology Supervisor II, the Information Technology Specialist I is responsible for providing advanced technical support as a Field Division Administrator (DAdmin) for the Department's local and wide area network (LAN/WAN) environment with knowledge of Microsoft operating systems, Microsoft 365 (M365), and LAN hardware topologies, ensuring efficient and effective operation of computer-related systems and equipment. The Information Technology Specialist I will specialize in body worn camera (BWC) and Wireless Mobile Video and Audio Recording System (WMVARS) support for the California Highway Patrol, including but not limited to product inspections, system tests, site inspections, training, deployment, implementation, troubleshooting, maintenance, and advanced administrative support at the division/statewide level. The Information Technology Specialist I will function as a liaison between the field Division and Information Management Division, as well as remote commands/units. In addition, the Information Technology Specialist I will manage division-level LAN/WAN administration, troubleshooting, technical support, and problem resolution based on severity, sharing various group responsibilities according to the Department's needs for the Customer Services Group (CSG). 

You will find additional information about the job in the .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Possession of Minimum Qualifications will be verified prior to appointment. To satisfy the minimum qualification requirement with education, you must include your unofficial transcript(s)/diploma for initial review. Original diploma or official, sealed transcripts will be required prior to the start date. Applicants with foreign transcript(s)/degree(s) must provide a third-party transcript/degree credential evaluation that indicates the number of units to which the foreign coursework is equivalent.

The Statement of Qualifications (SOQ) serves as documentation of each applicant’s ability to present information clearly and concisely in writing.  Each question must be numbered and addressed in the same order as the questions below.  The SOQ must be typed, no more than two pages in length, and 12-point Arial font.

1. Describe your background in detail and how it qualifies you for this position. Please include formal education, technical training(s), and professional experiences.
2. Describe your experience, in detail, working in the following areas: Windows server management, IT networking, MECM client management, Windows devices, and Microsoft Windows AD management.
3. Describe your experience working with wireless mobile video and audio recording systems.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 11/28/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California Highway Patrol

N/A

Attn: Paul Group

097/Classification & Hiring

P.O. Box 942898

Sacramento , CA 94298-0001

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

California Highway Patrol

CHP-C&H-Physical Address

Classification and Hiring

601 North 7th Street

Sacramento , CA 95811

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Criminal Record Supplemental Questionnaire
• Statement of Qualifications -

  A Statement of Qualifications (SOQ) is REQUIRED and MUST be submitted with your application to be considered for this position.  Applications received without the SOQ will not be considered.  Résumés in lieu of the SOQ will not be considered.

  Refer to Special Requirement Section of this job posting for the SOQ questions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website:

Human Resources Contact:
Paul Group
(916) 843-3784

Hiring Unit Contact:
Joe Hernandez
(916) 843-4100

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Equal Opportunity and Access Section
(916) 843-3190
eoas@chp.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Application Submission Requirements

Interested individuals shall submit a Criminal Record Supplemental Questionnaire and a Statement of Qualifications with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-457367) and/or position number 388-043-1402-XXX on the application.

It is required to submit work/employment experience, dates, hours worked, supervisor names and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed state application may not be considered.

Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.

Job Tags

Permanent employment, Full time, Local area, Remote job,

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