Job Description
BCT is in search of a Global Quality Assurance Director responsible for leading and developing comprehensive quality policies and systems to support manufacturing and customer satisfaction across multiple business units. This is an onsite, direct-hire position requiring strong technical expertise, leadership, and communication skills to address quality issues effectively, particularly in LED lighting, electro-mechanical assemblies, and PCBA manufacturing/testing.
SALARY OFFERED: Up to $185K depending on the candidates' experience, etc.
WELLNESS/FLEXIBILITY :
- Health & Dental available at zero cost for employees, including an HSA option
- Life/AD&D plus Long Term Disability insurance are zero cost for employees
- Vision, Supplemental Life/AD&D, Short Term (STD), Accident & Critical Illness optional choices
- 401K plan with company match
RESPONSIBILITIES:
Quality Leadership and Strategy
- Return to an operational excellence culture, focused on customer metrics/scorecards as the true north, re-inspiring customers to have confidence in Heads Up Technologies companies as best-in-class quality.
- Develop & deliver clear, professional presentations to executive leadership, customers & internal teams.
- Provide monthly reports on active projects, quality concerns & corrective actions with actionable insights.
- Manage the Quality program including an incumbent Quality Director, providing guidance or implementing performance improvement measures as necessary.
- Lead and mentor the global quality team, including Quality Engineers and Quality Control Inspectors.
- Ensure compliance with AS9100, FAA (PAH, PMA, TSO), and other relevant regulatory standards.
- Establish and maintain proactive strategies for identifying and resolving top-of-mind issues including LED lighting and PCBA manufacturing issues.
Technical and Process Management
- Investigate and resolve quality issues, ensuring consistent product performance.
- Identify, analyze, and correct manufacturing defects through effective root cause analysis and preventive actions.
- Possesses a broad knowledge of component fabrication technologies such as injection molding, extrusion, sheet metal, and machining.
- Collaborate with design and production engineering on quality concerns, ensuring direct and effective solutions rather than deferring responsibility.
- Oversee calibration control, inspection processes, and tooling procedures to maintain product consistency and reliability.
Customer and Supplier Engagement
- Act as the primary point of contact for customer quality concerns, demonstrating exceptional communication skills to instill confidence and control.
- Deliver clear, positive messaging to customers when issues arise, ensuring they feel assured that concerns are being addressed effectively.
- Develop and maintain effective relationships with key customers, suppliers, and regulatory bodies.
Audits and Compliance
- Oversee internal and external quality audits, ensuring compliance with industry standards and customer expectations.
- Maintain comprehensive records of quality activities, audits, and corrective actions.
- Oversee supplier audits, source inspections, and quality assessments as required.
QUALIFICATIONS:
- Bachelor's degree in Engineering (BSME, BSEE, or related discipline required).
- Previous Quality Control leadership experience within an aerospace manufacturing environment; Quality Assurance leadership experience strongly desired.
- Experience managing or improving the performance of direct reports, including difficult personnel decisions if necessary.
- Proven experience managing quality processes for FAA certification (PAH, PMA, TSO) and AS9100 standards OR FDA regulations.
- Strong customer communication skills with the ability to convey confidence and clarity during challenging situations.
- Experience with relevant quality management software.
- Ability to work on-site in Addison, TX with approximately 10% travel required.
- Demonstrated expertise in LED lighting quality control and PCBA manufacturing defect analysis and correction.
- Certified Quality Engineer (CQE) designation is preferred.
- Six Sigma and/or Lean Manufacturing certification is preferred.
- Experience with NetSuite ERP and quality management modules preferred.
Apply now! CP # 8452
Job Tags
Temporary work,