Job Description

Case Review Specialist – Hybrid (6-Month Temporary)
Locations: Sioux Falls, SD
Pay: Sioux Falls, SD: $20.01/hr
Start Date: 03/17/2025
Duration: 6 Months (Temporary)
Schedule: Monday - Friday, 8:30 AM - 5:00 PM (Potential for 5-10 hrs/week OT)
Work Model: Hybrid (1 week in office, 1 week remote)

About the Role
Join a team dedicated to ensuring compliance in elder financial abuse case review. As a Case Review Specialist, you will review reports of suspected financial abuse, assess case details against state requirements, and facilitate proper documentation and reporting. This role does not involve investigations—your focus will be on accuracy, compliance, and clear communication with state agencies.

What You’ll Do
• Process and review cases in a self-managed queue, ensuring compliance with state reporting guidelines.
• Proofread and edit case details for accuracy before submission.
• Make outbound calls to state agencies to provide required verbal statements.
• Respond to inbound calls from state agencies requesting additional case details.
• Work in a 100% computer-based environment with changing daily priorities.

What We’re Looking For
• Strong computer skills and ability to navigate multiple systems.
• Attention to detail with experience in proofreading, editing, or case review.
• Customer service or operations background preferred.
• Ability to work independently while managing a high-volume workload.
• Comfortable with 10-20 calls per day and reviewing 25-40 reports daily.

Why Join?
• Gain experience in compliance and financial case review.
• Work in a structured but dynamic environment with clear guidelines.
• Hybrid schedule with one week in-office, one-week remote rotation.

If you’re detail-oriented, thrive in a structured environment, and have strong communication and computer skills, apply today!

EEO/AA Employer/Vet/Disabled.

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For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Case Management, Customer Service, B2B, State Agencies, Call Center

Job Tags

Temporary work, Remote job, Monday to Friday,

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